Now more than ever #businessprocessmanagement is critical to breaking down the silos within your firm and ensuring that your staff is connected. Last week, I shared the first session of our three part podcast series “Why The Time Has Come to Improve Your Firm’s Business Process Management” to gain a better understanding of what your #cpafirm can do. Today… Read More
Workflow helps us streamline our business processes by automating the routing and approval of documents. It works great if all the steps are sequential and relationships are 1:1. However, if the 1:1 relationship is broken – for example when financial statements need a second review – linear workflow cannot help. Amelio does it better with… Read More
This year was unlike any other Tax Season! Between the COVID-19 extension, combined with many of us working from home, the 2019 Tax Season was challenging in ways we could have never anticipated. With that it mind, before putting the season behind you, take a moment to reflect on the following key questions: What went… Read More
A recent trend in the evolution from workflow to business process management is the spin-off of a specific task from the original project, specifically engagement letter generation. Engagement letters might be considered low risk in certain circumstances, but the fact remains that an engagement letter is a contract. They are how the firm manages client… Read More
What do our clients value? This question is at the core of every lean initiative. The idea is if you eliminate waste in your processes, your services will be more aligned to what your client’s value. The Accounting profession is currently facing increasing pressure from clients on fees. If you become commoditized in the mind… Read More
Think about the bread and butter of most CPA firms: prepping financial statements, audit and tax work, and general accounting services. Increasingly we are being told that commoditization is occurring in our industry. Some of this is driven by technology as more processes become automated. Some of this is our own fault as we fail… Read More
This week officially marks the 9th week of staying at home for many of us. As a resident of New York, fortunately, as May 15th draws near, there is now the hope of New York re-opening and our lives, slowly returning to some level of post-COVID 19 normalcy. I think I can safely speak for… Read More
Working from home is nothing new for me. Having been in Sales for over 20 years, I feel more at ease working from my house than I do when I have to venture into the office. I know I am the outlier when it comes to this, so for those of you that are now… Read More
It’s time for some tough love. We can always find a reason to blame the client when they decide to leave. They were looking to pay as little as possible, they had unreasonable expectations etc. – we’ve used them all. Here’s the tough love: when it comes to client retention, it’s usually our fault when… Read More
