Tax season is almost over. For many CPA firms this is a critical time of year from a revenue and profitability standpoint. Most firm will call their tax season a success if they have happy clients and no A/R issues once the work is complete. There is a third leg to this stool – stopping …
Unfortunately, many accountants see engagement letters as a waste of time or just an extra step in their current process. However, as Sarah Beckett Ferenece perfectly puts it in her article, “Just as a seat belt helps mitigate the risk of bodily injury, using a well-crafted engagement letter may help mitigate the risk …
An Engagement Letter Is More Than Just A Contract Read More »
Blockchain, AI and the potential commoditization of tax and audit work continue to dominate the headlines in many of our Accounting publications. In order to stay ahead of the pack, accounting professionals will need to focus on offering expert advice and insight while strengthening customer relationships. How can this be done? As the recent article by …
Building A Successful CPA Firm In Today’s Environment Read More »
It’s time for some tough love. We can always find a reason to blame the client when they decide to leave. They were looking to pay as little as possible, they had unreasonable expectations etc. – we’ve used them all. Here’s the tough love: when it comes to client retention, it’s usually our fault when …
A client blames your firm for something that was not in your control. A hard working and valuable employee is unhappy with you over something that doesn’t pertain directly to you or their work. What’s the best way to deal with these situations? The answer lies with 17th century French philosopher Blaise Pascal who develop …
